Privacy Policy
Last Updated: July 1, 2025
Thiru Kailainaadhar Siddha Clinic ("we," "our," or "us") is committed to protecting the privacy of our website visitors and patients. This Privacy Policy describes how we collect, use, and share information collected through our website (https://kailainaathar.com/) and during the process of booking appointments.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information for different purposes to provide and improve our Service to you:
1.1 Personal Identifiable Information (PII)
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information is typically collected through our "Book an Appointment" form or direct inquiries, and may include, but is not limited to:
- Name
- Phone Number
- Preferred Date for Appointment
- Any other information you choose to provide in your message or inquiry.
Sensitive Personal Data (Health Information): Currently, our website's appointment form primarily collects contact details. However, if you choose to provide any health-related information (e.g., symptoms, medical history) in your message or during subsequent communication initiated via the website, we will treat this as sensitive personal data. This information is handled with the utmost confidentiality and only for the purpose of assessing your medical needs for a potential consultation.
1.2 Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
1.3 Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
- Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
- Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
Examples of Cookies we may use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
Thiru Kailainaadhar Siddha Clinic uses the collected data for various purposes:
- To process your appointment requests and inquiries.
- To contact you regarding your booking or follow up on your questions.
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support.
- To monitor the usage of our Service.
- To detect, prevent, and address technical issues.
- For internal record-keeping and administrative purposes.
- To understand how visitors use our website and to improve its functionality and user experience.
Regarding Sensitive Personal Data (Health Information): Any health-related information you provide will be used strictly for the purpose of medical assessment and consultation by our qualified medical professionals and will be maintained with strict confidentiality as per medical ethics and applicable laws.
3. Disclosure of Your Information
We may share your personal information in the following situations:
- With Clinic Staff: Your information may be accessed by authorized Thiru Kailainaadhar Siddha Clinic staff members who are involved in managing appointments, patient care, and administrative tasks, all bound by confidentiality obligations.
- For Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Protect Rights: To protect and defend the rights or property of Thiru Kailainaadhar Siddha Clinic.
- To Ensure Safety: To prevent or investigate possible wrongdoing in connection with the Service, or to protect the personal safety of users of the Service or the public.
- With Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used (e.g., web hosting, analytics providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Security of Data
The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, including secure servers and access controls. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights
Depending on applicable laws, you may have the following data protection rights:
- The right to access: You have the right to request copies of your Personal Data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
- The right to withdraw consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
7. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our Service does not knowingly address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our Service prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By phone: +91 94427 19950, +91 80986 32158
- By visiting this page on our website: Contact Us Section
- By mail: 1/77, Velappa Complex, Kottaimedu Bypass, Kumarapalayam - 638 183, Tamil Nadu, India.